Omega Cranes are used world-wide in varied applications, which demand the highest standards of performance and reliability. The quality of our products and services play a key role in achieving customer satisfaction and in turn business success.
It is the company’s policy to provide competitive products and services, which fully confirm to the requirements of our customers, on time and every time.
Within Omega , quality is defined as the achievement of specified standards by a co-ordinate team effort working to defined requirements and procedures applying a consistent control throughout all phases of work from the receipt of an enquiry to after sales servicing and reconditioning.
The quality system of Omega complies with ISO 9001:2000 and customer approvals. The organization is committed to Total Quality Management and will be led by the following ideals:
Total customer satisfaction Being a market leader with a high industrial profile Honesty, integrity and professionalism Having a able, happy and dedicated workforce Being caring and mindful of social and environmental factors Safety is always to be given top priority Management will do all it possibly can to promote these quality policy objectives.